I have a EQ PS 6100 with 1 bad controller. It is powered on and connected to a switch. It has no ISCSI connections - we are utilizing another SAN product. I need to access the SAN and view the data on the drives and recover files. I can connect via a serial cable directly to the good controller card and then Putty in. I assume via the command line I can via volumes, etc. but can I view folder/file names? if so, what commands?

I have attempted to attach a laptop to the switch sitting on the iscsi network but have not been successful yet. If I am successful and I launch the iscsi initiator - connect - access disk manager - rescan disks - I assume I will only see drive(s) my initiator has been given access to. 

My issue is - I can run the Dell EqualLogic SAN Headquarters app (from a VM server that has access to the SAN) but I cannot launch the Group Manager - I get - Unable to launch group manager - "The request to the group timed out" I also attempted to configure an iscsi initiator connection to the SAN from this VM and it failed. 

Can I utilize my direct serial connection to fix this? Fix the launching of the Group Manager and give my initiator client access rights to view the data on the SAN?

Thanks, 

Milty