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July 27th, 2020 07:00

Changing a HDD

Hello,

Requesting some patience please as this is my first effort at this.  My PC, Inspiron One 2310 all-in-one, is running slow and has disk errors/bad sectors.  I've purchased a new HDD to install but I've run in to some issues.

1.  When I try to create a Windows recovery drive on the PC the Creating drive window looks as if it is working  (Green bar with a shaded area running along it) but nothing changes and the shading keeps running for up to 30 minutes. Can I get a recovery drive from another source?

2. If I create a disk image to restore to after installing the new HDD will I have copied any Disk errors/bad sectors to the new HDD?

I would be grateful for any help or advice you may have.

Sibur

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July 27th, 2020 12:00

Always mention the version of Windows in your posts.

Have you run chkdsk c: /r on the drive from a CMD prompt window, run as administrator, to see if you can clean it up? And when that's done, run sfc /scannow from a CMD prompt window, run as administrator. Copy down error messages, if any, from chkdsk and/or sfc.

You might just back up all your personal files on external media and do a clean install of Windows and apps after you replace the drive. Don't forget to export/back up your email in/out boxes, address book(s), browser favorites, etc. etc.

And make sure you have the product keys for all your apps before you remove the old drive.

 

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