Unsolved
31 Posts
0
315
May 8th, 2020 08:00
Failed Bluetooth?
Was happily working fine with my Apple AirPods and then it suddenly stopped working.
I've reinstalled the driver from the support site.
When I try and add a Bluetooth device it thinks the Bluetooth controller is not switched on.
Then when I get device manager it says it has failed (little yellow hazard symbol).
G5/5090 less than a month old.
No Events found!
DELL-Jesse L
Moderator
•
17.8K Posts
0
May 8th, 2020 08:00
CocoPopsUK,
Go into system settings and click devices, bluetooth, and other devices. From there verify that the Bluetooth is turned on.
DELL-Jesse L
Moderator
•
17.8K Posts
0
May 8th, 2020 09:00
CocoPopsUK
31 Posts
0
May 8th, 2020 09:00
I had powered it down for 30mins... it's now working! Weird!!
I had rebooted previously and it was not working... from a cold start it works fine...
Will keep an eye on it.
RoHe
10 Elder
•
45.2K Posts
0
May 8th, 2020 13:00
A power settings issue?
With BT turned on at the Windows BT and Other Devices settings screen, open Device Manager and find the entry for your BT card. Double-click that entry and click its Power Management tab. Uncheck the box "Allow PC to turn off..".
Exit Device Manager and reboot...