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September 30th, 2022 13:00

Inspiron 7700 AIO Integrated WebCam Problem

Inspiron 7700 AIO

Inspiron 7700 AIO

New member here.  Greetings to all.

I recently acquired this PC from its original owner, who had performed a clean install of Win 11 22H2 on 15 Sep 2022.

The Integrated Webcam does not function in Skype -- all I get is a black window.

However, the Integrated Webcam works perfectly fine in Zoom and the Win 11 Camera App.

I am wondering if Skype has been negatively affected by the 22H2 update to Win 11? 

Skype Support was not able to find the problem.

Any ideas would be welcome!  Blank frame in SkypeBlank frame in SkypeWorks fine in ZoomWorks fine in ZoomWorks fine in Camera AppWorks fine in Camera AppDevice Mgr: Camera DriversDevice Mgr: Camera DriversTop Driver from MicrosoftTop Driver from Microsoft2nd Driver from Realtek2nd Driver from RealtekThis PC's SpecsThis PC's Specs

1 Rookie

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33 Posts

September 30th, 2022 13:00

Failed to mention that Skype works just fine on my Win 10 PC.

The 3rd Camera Driver is Camo from Reincubate.  It enables using a smart phone as a camera with a PC or a Mac.  Has lots of controls such as zooming in/out, image enhancement, etc.  It works very well on my Win 10 PC but not at all on this Win 11 PC.  Camo Support is still working on the problem.

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