28 Posts
1
28546
START PXE OVER IPV4 - Help!
Hi,
I have a Dell inspiron PC with 8GB ram and W10. The machine has been bullet proof.
Recently, I decided to upgrade my RAM from 8 to 16 GB. However, when I tried to boot up I experienced the following message; (Black Screen)
START PXE OVER 1PV4 (and then) START PXE OVER IPV6 (and then) Auto Repair (doesn't repair!).
I removed the new memory but the problem continues. It is sometimes temporarily resolved by switching off the machine and reseating the original memory card from one slot to the other.
Searching on line for a solution, it has been suggested that changes have been made in the Boot Menu that need reconfiguring or that I should disable IPV4 and IPV6 and that will solve the problem.
I’ve tried both of these options and nothing has worked.
Boot Menu order is; SAMSUNG, Ipv4, Ipv6, Windows Boot Manager.
I don’t know what has happened but I’d certainly appreciate a way to resolve it.
Thanks
Steve
RoHe
10 Elder
10 Elder
•
43.7K Posts
0
December 29th, 2023 21:02
@tropriceless - Was a BIOS update installed right before this problem started, either by SupportAssist/Dell Update or by Windows Update?
Reboot and tap F2 to open BIOS setup. Go to the Boot Menu. Make sure Windows Boot Manager is Boot Option #1. If PXE over IPv4 and/or IPv6 are listed as boot options, disable/delete them. Be sure to save the changes and exit BIOS setup. PC should boot automatically.
If the error message reappears in next few days, it's possible the motherboard battery died so BIOS isn't saving the changes you made. In this case, replace the CR2032 coin cell battery (~$3). Then make sure to check the boot settings again, after you install the fresh battery.