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2 Posts
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790
October 26th, 2023 00:15
2WSX Keys Not Always Working
The keys that aren't working are all in a line, so I'm thinking that it's something internal. I've reset the keyboard driver and am up to date for Windows 10, so I don't know what else to do besides go in to get it looked at. Any help highly appreciated! This is my work laptop and I have a semester left.
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mmui3
1 Rookie
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2 Posts
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October 26th, 2023 00:16
The key that is causing the most trouble has been the s key, if that helps?
ejn63
10 Elder
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30K Posts
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October 26th, 2023 13:17
Will the system work with a USB (external) keyboard? If so, the internal keyboard (or keyboard-palmrest assembly on most newer system) will need to be replaced. If under warranty, call Dell for repair; if out of warranty, post the system model number -- i.e., Inspiron 3593, 7510, etc. and someone can point you toward the replacement part you'll need.