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Larry Laffer
1 Rookie
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7 Posts
0
February 15th, 2021 07:00
Finally I found somewhere the solution which worked for me.
I removed power cable and battery, pushed for 15 seconds the power button,then I put again battery and cable. I successfully passed the diagnostics test with these actions
ejn63
10 Elder
30.7K Posts
February 14th, 2021 14:00
Press F12 at powerup a few times and boot into the Dell diagnostics. Run a full system test from there.
U2CAMEB4ME
4 Operator
6.2K Posts
Welcome to the Dell Community @Larry Laffer
@Larry Laffer wrote: After preboot diagnostics, an error appeared called EPSA 4304.14. Does anyone know what does this message mean?
After preboot diagnostics, an error appeared called EPSA 4304.14.
Does anyone know what does this message mean?
That is the EPSA Build number. [ 4304.14 ]
There should be some other message or error number???
Best regards,
U2
February 14th, 2021 23:00
No it just says
Build 4304.14 UEFI ROM.
I made diagnostics again and during this process it seems that battery can't be regognised. I'm not sure if this error is related
February 15th, 2021 03:00
What model Inspiron (N5110, 7570, etc) and what's the exact error - 2000-xxxx?
Inspiron 15-3567
Error code: 2000-0131
Validation: 76972
Time for a new battery.
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Larry Laffer
1 Rookie
•
7 Posts
0
February 15th, 2021 07:00
Finally I found somewhere the solution which worked for me.
I removed power cable and battery, pushed for 15 seconds the power button,then I put again battery and cable. I successfully passed the diagnostics test with these actions
ejn63
10 Elder
•
30.7K Posts
0
February 14th, 2021 14:00
Press F12 at powerup a few times and boot into the Dell diagnostics. Run a full system test from there.
U2CAMEB4ME
4 Operator
•
6.2K Posts
0
February 14th, 2021 14:00
Welcome to the Dell Community @Larry Laffer
That is the EPSA Build number. [ 4304.14 ]
There should be some other message or error number???
Best regards,
U2
Larry Laffer
1 Rookie
•
7 Posts
0
February 14th, 2021 23:00
No it just says
Build 4304.14 UEFI ROM.
I made diagnostics again and during this process it seems that battery can't be regognised. I'm not sure if this error is related
ejn63
10 Elder
•
30.7K Posts
0
February 15th, 2021 03:00
What model Inspiron (N5110, 7570, etc) and what's the exact error - 2000-xxxx?
Larry Laffer
1 Rookie
•
7 Posts
0
February 15th, 2021 07:00
Inspiron 15-3567
Error code: 2000-0131
Validation: 76972
ejn63
10 Elder
•
30.7K Posts
0
February 15th, 2021 07:00
Time for a new battery.