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First option:

Create a new folder on your desktop named “BIOS Update”

Then download your BIOS update.

Aurora R4 System BIOS:

https://www.dell.com/support/home/us/en/19/drivers/driversdetails?driverid=fkcd8&oscode=wt64a&productcode=alienware-aurora-r4

Copy the update to that folder you just created.

Close all Windows and Apps you may have open.

Go to the folder and right click on the update file and “Run as Administrator”

Second option:

Create a bootable USB drive using “Rufus”

https://rufus.ie/

Copy the BIOS update to the USB drive.

Insert USB drive, power-on and start tapping the “ F12 “ key.

Boot from USB and run the BIOS update.

After reboot test and post any results.

Best regards,

U2