Inspiron 5505, BIOS 1.17.0 causing BSOD

Following - I experienced the same issue and have attempted to restore what I thought was a corrupted bios update, which didn't solve the problem. The blue screen error code indicate a bios acpi incompatibility, which does not make a lot of sense, as there was no equipment or hardware changes that should result in this. I am interested if this is something that is common to all bios 1.17 version updates or if it is dependent on system configuration or software. This is a question for Dell I suspect.  I completed the update through the dell SupportAssist app which did not require the deactivation of Bit Locker, so I am not sure if this may be an issue.  

The Service Tag you provided to agents was for an out of warranty 2021 Inspiron 5400 AIO Desktop? Click GHN and provide to them the Inspiron 5505 Laptop Service Tag.

What is the specific BSOD?

How to read the small memory dump file that is created by Windows if a crash occurs

How to Use Windows Debugger to Troubleshoot Bluescreens

BIOS 1.17.0 only addressed Dell Security Advisory DSA-2024-029. Once a DSA BIOS is installed, you cannot go back to older versions =

@DELL-Chris M​ Apologies for the delay, my <Private data removed from public view. DELL Admin>
, the warranty expired in Jan 2022. I have 2 of the same units and only the one unit which I updated the bios on has the issue. I have been attempting to use the debug application to print the dump file, but the system has crashed during the process during the 6 times I have tried. My next step will likely be a clean reinstall of windows to see if that resolves the issue. 

I had the same issue after forced upgrade to 1.17.  I was able to download previous version 1.16 and downgraded from there.  I'll keep the old version handy.

Another Inspiron 5505 owner here, also had the 0.1.17.0 system firmware installed (through Windows Update) resulting in the laptop overheating and going to BSOD after ~5 minutes.  It wouldn't let me install the firmware I already had on my drive (1.5.4), but fortunately it did let me downgrade to 1.16.0 (downloaded from Dell's website), and it seems like the bluescreening has stopped.

@Orogogus​ I was able to complete the same downgrade, make sure to pause auto updates in Windows for the time being, as the problem will arise again once the pause on Windows update searches for and installs version 1.17, next time you reboot. 

Dear Users,

The BIOS 1.17.0 is demoted. Our engineering team is working on the feedback provided for the BIOS. We will keep you posted with the further updates.

I hereby confirm same problem (BSOD 'ACPI BIOS Error') and solution (downgrade to BIOS 1.16.0). Inspiron 5505 <Private data removed from public view DELL-Admin>, Windows 11 Home

I have installed 1.17 before it was pulled with no apparent problems.  I assume that an update will be posted shortly.

BIOS Version/Date Dell Inc. 1.17.0, 3/12/2024

Interesting that the 029 DSA also seems to be missing.  

Can confirm as well.  Downgrade to 1.16 and still getting the same message though takes a bit longer to crash now

@Orogogus​

1. Is the downgrade you have performed fixed the problem until now?

2. For downgrade you used the cpg bios executable file or the bios recovery image file?

3. You downgrade the bios from windows environment or from bios?

Dell give the best solution please.

Its been two weeks with cripple dell laptop.

I got rid of the dell support assist and and support assist recovery OS and the laptop stabilized.

@Theo107​ I have 1.17 installed with no difficulties.  I have never had any Dell software installed into this build of Windows 11.