Browse Community
Help
Log In
Responses(3)
Solutions(0)
AdrianG001
4 Operator
•
4K Posts
1
August 12th, 2020 03:00
Try to restart the system is " safe mode with networking " .If the system boots then you can either run updates or do a system restore .
If the system still doesn't check if you can boot the system from from the USB / DVD and repair the system.
Note: Data loss is a possibility .
Sakhe
2 Posts
0
September 30th, 2020 23:00
Now its show black screen and diagnostics has this message
ejn63
10 Elder
30.5K Posts
October 1st, 2020 03:00
It would help if you post the error message as text -- your image is too small to be readable even if magnified.
It looks likely your hard drive is toast. If the error is 2000-0151 or 2000-0142, that's the case.
Dell Support Resources
View All
Top
AdrianG001
4 Operator
•
4K Posts
1
August 12th, 2020 03:00
Try to restart the system is " safe mode with networking " .If the system boots then you can either run updates or do a system restore .
If the system still doesn't check if you can boot the system from from the USB / DVD and repair the system.
Note: Data loss is a possibility .
Sakhe
2 Posts
0
September 30th, 2020 23:00
Now its show black screen and diagnostics has this message
ejn63
10 Elder
•
30.5K Posts
0
October 1st, 2020 03:00
It would help if you post the error message as text -- your image is too small to be readable even if magnified.
It looks likely your hard drive is toast. If the error is 2000-0151 or 2000-0142, that's the case.