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355

April 2nd, 2021 12:00

Blue screen

Hello!

My Dell laptop is showing the  blue screen that you see below in the photo and is not turning on. It’s doing the 0%-100%, then shows Dell logo and then redoing this all over again without switching on my laptop.... How can I solve this problem..?

14A6973E-EF8B-4011-82AD-8AB066CDA131.jpeg

4 Operator

 • 

6.5K Posts

April 2nd, 2021 12:00

Whea Internal Error is usually a software problem.  Causes are:

- Driver conflict after installing new hardware.

- Virus or malware infection that has corrupted Windows system files or Windows Operating System-related program files

- Incorrectly configured, old, or corrupted device drivers. 

- Corruption in Windows registry from a recent software change (install or uninstall).

Which operative system is on the computer? Windows 10, 8.1 or 7

4 Operator

 • 

6.5K Posts

April 11th, 2021 08:00

Any updates Es28 ? The computer is up and running again? 

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