Whea Internal Error is usually a software problem.  Causes are:

- Driver conflict after installing new hardware.

- Virus or malware infection that has corrupted Windows system files or Windows Operating System-related program files

- Incorrectly configured, old, or corrupted device drivers. 

- Corruption in Windows registry from a recent software change (install or uninstall).

Which operative system is on the computer? Windows 10, 8.1 or 7

Any updates Es28 ? The computer is up and running again?