Unsolved
This post is more than 5 years old
4 Posts
1
547
June 25th, 2018 05:00
Bluetooth device
I cannot connect my Bluetooth headset with my laptop
It worked till yesterday but some errors occurred and i removed the device but i cannot add it again
When selected "Add a device", it fails to find it.
Other than this i can add a mobile device through Bluetooth, but cannot connect Bluetooth headset
Kindly help
DELL-Jesse L
Moderator
•
17.9K Posts
0
June 25th, 2018 06:00
Nish150,
Click the link below for information to resolve the Bluetooth device not showing or connecting in Windows.
Bluetooth devices not showing or connecting in Windows 10/8/7
sxizzor
2 Posts
0
June 25th, 2018 14:00
Nish150
4 Posts
0
June 26th, 2018 04:00
Hello
I tried all of them but didnt worked any of them
Pl have a look to screenshot
Pl revert
satpal 34
3 Posts
0
June 26th, 2018 13:00
in device manager bluetooth os not showing
satpal 34
3 Posts
0
June 26th, 2018 13:00
my bluetooth device is not working
satpal 34
3 Posts
0
June 26th, 2018 13:00
in device manager bluetooth is not showing
Nish150
4 Posts
0
June 28th, 2018 05:00
Update drivers from manufacture's site
It will definitely get solved
Thanks dell team for help
Dell-SreejithR
4 Operator
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3.4K Posts
0
June 28th, 2018 08:00
Hi satpal 34,
Thank you for your message. Were there any updates or changes made to the system before Bluetooth stopped working?
Do you see any option that says unknown device in device manager?
Please complete all Windows update & update the driver from support site & check if there is an error that says device not found when installing the driver.
For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the service tag, registered name & email address.
What is a Dell Service Tag and how do I locate it?