March 2nd, 2019 07:00

And my laptop model is Dell Inspiron 15R purchased 3.5 years back. And it's a touch display with USB 3.0 + HDMI

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1.5K Posts

March 2nd, 2019 19:00

Sounds like a crashed hard drive to me just off the top. 3.5 years is a long time for a spinner. Seems that F12 on boot up will give an option to run some diagnostics. That would be a good starting point and should give you an Idea if your issue is hardware or software.

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