Camera problem

Check the privacy shutter to the left of the camera lens -- if it's partway closed, that's exactly what you'll see.

If your Dell laptop's camera is only showing half of the picture and it appears that something is covering half of the lens, there are a few potential solutions you can try:

1. Clean the Camera Lens:

   • The issue could be caused by dirt, dust, or smudges on the camera lens. Gently clean the camera lens using a soft microfiber cloth or a lens cleaning solution. Be very careful not to scratch the lens.

2. Check for Physical Obstruction:

   • Carefully examine the area around the camera to see if there's any debris, stickers, or other objects blocking part of the lens. If you find anything covering the lens, gently remove it.

3. Test Camera in Different Applications:

   • Check if the issue is consistent across different camera applications. Try using the built-in camera app, video conferencing apps, and other camera-related software to see if the problem persists.

4. Update Camera Drivers:

   • Outdated or corrupted camera drivers can cause problems. Update your camera drivers to the latest version available from Dell's support website.

5. Restart Your Laptop:

   • Sometimes, a simple restart can resolve software glitches that may be affecting the camera.

6. Check Privacy Settings:

   • Ensure that you haven't accidentally blocked or restricted the camera's access in your laptop's privacy settings. Go to "Settings" > "Privacy" > "Camera" and make sure the camera is allowed to access applications.

7. Reset Camera App:

   • If you're experiencing the issue in the camera app, try resetting the app. You can do this by going to "Settings" > "Apps" > "Camera" > "Advanced options" > "Reset."

8. Windows Updates:

   • Make sure your Windows operating system is up to date with the latest updates. Sometimes, updates can include fixes for hardware and software issues.

9. Check Hardware Connections:

   • If you're comfortable opening your laptop, you can check the camera module's connections to the motherboard. However, this step might require some technical expertise, so proceed with caution.

10. Run Hardware Diagnostics:

    • Dell laptops often come with built-in hardware diagnostic tools. You can access them by restarting your laptop and pressing the appropriate key (usually F12) during startup. Run the camera test to check for hardware issues.

11. Contact Dell Support:

    • If none of the above steps resolve the issue, and you're under warranty, consider contacting Dell's customer support for assistance. They might be able to provide further guidance or arrange for repairs if needed.

If you're uncomfortable with any of the technical steps or if the issue persists despite trying the above solutions, it's recommended to seek assistance from Dell's support services or a professional technician.

@ejn63​ where is the shutter?

See the front view in the manual.

https://dl.dell.com/content/manual53212375-inspiron-16-5625-setup-and-specifications.pdf?language=en-us