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1 Rookie

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8 Posts

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December 5th, 2024 16:15

Can't select bluetooth speaker for output

My laptop can connects and pairs to the bluetooth speaker, but it doesn't allow me to select the speaker for sound output.

1 Rookie

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8 Posts

December 6th, 2024 02:48

@Chino de Oro​ - problem solved. These are the steps I had to use:

On the laptop | Windows 10, remove X600 from bluetooth devices.

Shut down laptop.

On the X600, press and hold Bluetooth and + buttons until it resets.

Turn on laptop.

From settings, add Bluetooth device, and this time it finds X600 as audio device.

It is working now.

Still a bit peeved at support falsely claiming my laptop didn't have Bluetooth. I might have given up had I listened to them.

8 Wizard

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7.1K Posts

December 5th, 2024 16:52

Not much information to work with.  But, in general, go to Windows settings=>  Bluetooth & devices=>  Devices, see if the bluetooth speaker shows as connected under Audio group.

After confirming that the speaker is connected, click on the volume icon in tray area (bottom right corner of your screen).  Click on the far right of volume glider will allow you to select a sound output device, click on the bluetooth speaker in the list and the speaker should play.  Making proper volume adjustments for optimal playback audio.

1 Rookie

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8 Posts

December 5th, 2024 20:19

@Chino de Oro​ Laptop is Dell Inspiron 7591 2n1, blue tooth speaker is soundcore Motion X600 BLE. My laptop connects and pairs, but doesn't show as audio device on Windows 10 settings. Phones can connect to the bluetooth speaker.

(edited)

1 Rookie

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8 Posts

December 5th, 2024 21:14

@Chino de Oro​ - I just determined that the laptop works with another bluetooth speaker, so there must be some setting (registry?) needed to enable soundcore Motion X600 BLE as an audio device.

I chatted with support for 20 minutes, and support ended up falsely claiming Dell Inspiron 7591 2n1 doesn't support bluetooth, and needed an optional or third party bluetooth card to work.

2 Intern

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302 Posts

December 5th, 2024 22:06

for some reason some speakers work better with Apple than a PC

8 Wizard

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7.1K Posts

December 6th, 2024 06:00

Glad that I could help.  Once you confirmed that the speaker is connected, it would work without problem. 

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