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February 22nd, 2019 12:00

Thank you for your message. For a system to be eligible for an international warranty two conditions must be met.

  1. The system should have a premium onsite warranty
  2. The system model should be available in the region you move to.

In the case, since you have a basic mail-in warranty your system is not eligible for a part replacement under warranty.

 

However, if the system model is available in India, you can pay for the part & get the drive replaced.

 

 

 

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