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380
September 18th, 2022 21:00
Connection with Internet issue
To whom it may concern,
I have this dell inspiron 15 5000 series
I have windows 11
I reset the computer to factory reset (no transfered data at all)
My issue is when i open edge or chrome or even the dell app itself. I either cant get a connection to the internet or it will take time to actually connect and load a page. After actually opening the app or browser would work normall. However if i close them, upon re-open I experience the issue once more.
Please help, this is annoying.
Best Regards,
Casper
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confuseduser43
4 Apprentice
•
591 Posts
0
September 19th, 2022 02:00
Hello,
Do you have smartbyte installed ? this app is known to slow down internet connections and you need to remove this app here is how you can do that after that reboot and run a speedtest better speed now ?.
ann_droid
2 Intern
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508 Posts
0
September 19th, 2022 04:00
Hi
AdrianG001
6 Operator
•
4K Posts
0
September 20th, 2022 01:00
Open your Settings app and tap Network & internet or Connections. Depending on your device, these options may be different. Turn Wi-Fi off and mobile data on, and check if there's a difference. If not, turn mobile data off and Wi-Fi on and check again.