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May 17th, 2022 07:00
Dell G15 5510 - Wrong specification
Hey all,
On November 2021 my brother bought me a Dell g15 5510 laptop, because i thought the specs are great. However 1 month after buying it I've realized that specifications were actually wrong for the gpu.
In Dell specifications it is stated that 5510 have a 115W rtx3060 but it actually has 90W rtx3060. I've been trying since December 2021 to convince Dell that this is actually wrong, some of their technicians actually agree with me and they file a refund request but some of them just say that there is only one type of rtx3060 (non sense) and i have the correct one. Eventually, my refund request is declined.
I've attached required links and images. What should i do in this situation?
dell g15 5510 system page : https://www.dell.com/de-de/shop/gaming-and-games/g15-gaming-laptop/spd/g-series-15-5510-laptop
dell g15 5510 gpu specification page: https://www.dell.com/de-de/lp/hmc-g-series-laptop-graphics-cards
dell g15 5510 actual gpu specification from nvidia control panel:



fixibixi
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November 21st, 2022 06:00
Update:
Dell accepted their mistake and I returned the laptop in August.
To Dell: Please remember GPU wattage is an important aspect of gaming laptops and please provide motherboards that feeds the GPU with more power, and also fix your specification pages.
goldjunge491
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July 10th, 2022 16:00
funny dude i