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December 10th, 2022 21:00
Dell G15 5511 Display / Graphic Cards issue
Dell G15 5511
This is a recent issue I've noticed while watching Twitch. 80% of my screen freezes, the rest is a projection of what is actually on screen, but with lines. I can see my mouse on the top of the screen. I thought this not be a display issue, since the display works sometimes. I tried updating both of my graphics drivers, but this did not change anything. I ran an advanced diagnostic, with no fault found. Plugging an external monitor to my laptop fixes this issue, but it's pretty annoying to always use a display with a laptop. I've attached picture of the screen. I've attached pictures of the issue, and here is a video of it. ( https://streamable.com/q4g80t )Issue while booting up computer (Dell logo at startup)
Issue on desktop



JOcean
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12.6K Posts
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December 11th, 2022 05:00
If an external monitor works correctly then it is more than likely either an LCD screen issue or an LCD cable issue. This support page may help as it describes troubleshooting display problems.