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May 3rd, 2023 01:00

DELL G15 5520 - KERNEL SECURITY CHECK FAILURE

Dell G15 5520

Dell G15 5520

My laptop came to BSoD when I started Genshin Impact on my laptop , and the error code shows KERNEL_SECURITY_CHECK_FAILURE. But luckily it only happens when I start the genshin impact software.

Solutions that I've tried but didn't fix

  • uninstall the genshin impact software and reinstall it.
  • update driver to the latest version.
  • run a diagnostic test and it says no problem 

Moderator

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May 4th, 2023 05:00

 NAOFUMI,

You may want to check out the Genshin Impact website for possible solutions.

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