6 Posts
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8676
Dell G5 SE 5505 Realtek Driver Update Issue.
The new update of Realtek High Definition Audio Driver (version: 6.0.9049.1, A03) is not yet compatible with Dell G5 SE 5505
6 Posts
0
8676
The new update of Realtek High Definition Audio Driver (version: 6.0.9049.1, A03) is not yet compatible with Dell G5 SE 5505
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Talorc
1 Message
3
January 5th, 2021 18:00
I had the exact same issue, the workaround is rolling back Realtek drivers from 6.09 to 6.08 to fix the issue.
DELL-Cares
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December 10th, 2020 04:00
DELL-Cares
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December 10th, 2020 04:00
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.
DELL-Cares
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December 10th, 2020 04:00
Vishu Reddy
6 Posts
1
December 10th, 2020 04:00
After updating it, the speaker doesn't work. There is no sound.
Vishu Reddy
6 Posts
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December 10th, 2020 05:00
Okay, Thank You.
DELL-Cares
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December 10th, 2020 05:00
Vishu Reddy
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December 10th, 2020 05:00
Yeah, It was working with the previous version after updating it the speakers stopped working. So I decided to download the previous version of the driver and it started working. I updated it again to check if it is compatible but it still wasn't compatible.
SportsPhotoGuy
3 Posts
0
December 10th, 2020 06:00
Discovered the same thing, was able to roll the driver back in Device Manager and sound was restored. Reported this on Tuesday through Dell Support WhatsApp chat.
Atari303
1 Message
0
December 13th, 2020 21:00
I also have this issue, except rolling back the driver does not fix the problem.
DELL-Cares
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December 13th, 2020 22:00
Hi, I would also like to check if you have updated the BIOS and also performed complete Windows updates.
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December 14th, 2020 00:00
Hi,
I have replied to you via private note.
Kavyashree
Vishu Reddy
6 Posts
1
December 14th, 2020 00:00
Try downloading and installing the previous version from the dell website
Vishu Reddy
6 Posts
0
December 14th, 2020 00:00
Hi, My bios version is 1.4.4 which is the latest version for my laptop right now. And yeah I always keep my windows up to date.
trickylion27
1 Message
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March 5th, 2021 09:00
how do I revert back to the previous versions of these