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10 Posts

422

September 1st, 2022 04:00

Dell Laptop pixels are getting stuck on whole screen

Inspiron 7306 2-in-1

Inspiron 7306 2-in-1

The pixels on my screen are getting stuck. I faced the same problem yesterday. I resolved automaticly and now its happing again. what should I do ?

6fe55e0d-fdfd-47c0-a57e-f117cc30dbbf.jpg4274a3a5-718c-4aeb-8c94-98d55f6f2eba.jpg

1 Rookie

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10 Posts

September 1st, 2022 05:00

 

 

As you can see the horizontal lines. They are stuckb3e50913-e911-426b-b60c-c341a8b4426b.jpg

1 Rookie

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10 Posts

September 1st, 2022 05:00

Inspiron 7306 2-in-1

9 Legend

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12.6K Posts

September 1st, 2022 05:00

First of all what is the exact model number of your system? 

10 Elder

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30.2K Posts

September 1st, 2022 06:00

Start with a screen diagnostic -- hold the D key through powerup.  Do the same faults show on the test screen?

 

1 Rookie

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10 Posts

September 1st, 2022 07:00

Yes. Its looks same. Here is another picture during booting. Seems like frozen pixel but they are gone. But the lines are still there. I've just used in only for 30 mins. 

20220901_180906.jpg

10 Elder

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30.2K Posts

September 1st, 2022 07:00

That will mean you need to replace the display panel.  If the system is under warranty, contact Dell support with the photographs you posted and they'll arrange a display replacement.

If it's out of warranty, try parts-people.com for one source of a screen (they can also replace the panel for a $100 labor charge in addition to the part cost).

 

 

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