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1 Rookie

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2 Posts

32

December 2nd, 2025 06:59

Dell the support is unreliable.

I purchased a Dell laptop four months ago, but customer care has failed to resolve boot issues (tickets 218477470, 218477598), Bluetooth problems (21854574), and Windows/device issues (HFX 9S44) despite repeated complaints. Support remains unresponsive, unprofessional, and dismissive, issuing only empty promises without effective technician intervention. Concerns are consistently ignored, abandoning customers post-purchase. Dell prioritizes sales over accountability and reliable after-sales service. their support is inadequate and unreliable

3 Apprentice

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1.2K Posts

December 2nd, 2025 11:53

Please can you confirm the Make Model and OS, along with any configuration details like touch screen, backlit keyboard, SFF or tower etc etc.

Perhaps the nature of any issues?

1 Rookie

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2 Posts

December 2nd, 2025 12:13

@anne_droid​ Dell G15 series

3 Apprentice

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1.2K Posts

December 2nd, 2025 18:07

Hi

Is it video/graphics issue with a Dell S2725DS monitor, amongst other things?

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