Earphones don't work

Question

I have a Dell Inspiron 5570 with Windows 10. Suddenly the earphones stopped working (I hear the sound from the speaker). I downloaded and installed the Realtek High Definition Audio Driver (from Dell website). Earphones started working again, but after the pc reboot they stopped working again! In the control panel I see now just one entry for the audio devices, I see 'Speaker/Earphones', all together (previously I saw 'Speaker' and 'Earphones', like two entries). This is so strange. What can I do to fix this problem? Thank you

nyc10036 · Answer

update chipset driver

Inspiron

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