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1 Message
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16
November 20th, 2025 17:15
Email to make a complaint
I bought a laptop from Dell in September and yesterday had an engineer attend to replace a part. The laptop is still faulty and I want a replacement and to make a complaint.
Tried calling customer support, but an automated message told me to find my topic online and the call cut off. I want to speak to someone!
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ejn63
10 Elder
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30.2K Posts
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November 20th, 2025 17:35
If the repair has failed, contact technical support to arrange a second repair.
You won't get a replacement unless the system is under 30 days old or until three or more attempted repairs for the same issue have failed.