Unsolved
This post is more than 5 years old
3 Posts
0
995
June 24th, 2019 06:00
Error 0xc0000225
Hi, My laptop is getting this message and I've been unable to troubleshoot it. My latest attempt was to reboot the machine via BIOS through a USB drive. However, I have not been able to access BIOS mode, despite trying every possible combination of keys. Has anyone had a similar problem and able to resolve it? Thank you! Guy
0 events found
No Events found!


fireberd
11 Legend
•
33.4K Posts
•
112.8K Points
0
June 24th, 2019 06:00
You could try a CMOS (BIOS) memory clear as a first step.
This requires opening the PC and removing the CR2032 battery located on the motherboard for at least 10 minutes.
You didn't include your PC model number so I can't link you to the Dell manual for your specific model.
However, access Dell Support and you can then get the manual for your model and the instructions on removing/installing the CMOS battery.
GuyFava
3 Posts
0
June 25th, 2019 06:00
Thank you very much!
The Reg Model is P28F. Does this help?
Thanks again
fireberd
11 Legend
•
33.4K Posts
•
112.8K Points
0
June 25th, 2019 06:00
No, the Inspiron model number is needed, such as Inspiron 15, 5577.