Unsolved
This post is more than 5 years old
4 Posts
0
423
December 6th, 2019 00:00
Failed to extract entry
I seem to get stuck in here. I am currently backing up my files from this tool, but everytime I click on "Extract" this error is showing up. I don't know what's the problem, I have already changed my hard drive on this laptop. Please help.
No Events found!



JOcean
9 Legend
•
12.6K Posts
0
December 6th, 2019 04:00
Please post the exact model of your system. And that image is so small that I cannot tell what the error is and what program you are using to backup files. If you want to backup files, image a drive, or clone a drive I suggest using Macrium Reflect Free. Very user friendly and an easy to understand GUI. That program is here.
IshthXIa
4 Posts
0
December 8th, 2019 21:00
I'm using an 15.6" Inspiron 5570 with 2TB HDD and 8th Gen Intel Core i7.
I already lost my old HDD because I issued an warranty so they did get my old one as it is already corrupted and not working. I used DELL SupportAssist File Restore to back it up and now it won't just let me restore my files because of this error.