Fingerprint sensor is not working

The Windows Biometric Service failed to start its secure component.

The operation failed with error: 0x80070032.

The Windows Biometric Service failed to initialize an adapter binary: Windows Hello Face Virtual Software Device (\Bootstrap\Virtual Sensors\{0527b250-7514-4321-8b68-41c65f956998}).

The module's "Sensor Adapter" initialization routine failed with error: 0x80004001

See the "Details" pane for information about the failing configuration.

The Windows Biometric Service failed to configure a Biometric Unit for sensor: Windows Hello Face Virtual Software Device (\Bootstrap\Virtual Sensors\{0527b250-7514-4321-8b68-41c65f956998}).

The operation failed with error: 0x80004001

See the "Details" pane for information about the failing configuration.

this are the error i get while i start enrolling to register my fingerprint

thank you