3 Posts
0
3907
August 7th, 2022 10:00
G3 15 3500, F7 Game Shift button not working
Dell G3 15 3500
The game shift mode button is not working. I even tried fn + F7. Also its not visible in the AWCC (Alienware Command Center). It was visible earlier. Kindly help me in fixing this.
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DELL-Chris M
Community Manager
•
56.9K Posts
0
October 20th, 2022 12:00
* Open Apps & features
* Uninstall Dell Power Manager Service
* When done, close Apps & features
* Restart the Laptop when done
* Install the Dell Power Manager Service 3.13.0
* Restart the Laptop when done
* Uninstall AWCC (Alienware Command Center) according to these online instructions
How to Remove and Reinstall the Alienware Command Center
* Install the Full Installer AWCC 5.5.43.0
* Restart the Laptop when done
CANDco
1 Message
0
August 16th, 2022 11:00
restart pc
Himasai Reddy
3 Posts
0
August 19th, 2022 10:00
Ofc I restarted the pc!! Seriously that was your solution lol
Himasai Reddy
3 Posts
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September 11th, 2022 03:00
Yeah my system is also overheating. I am using a gaming laptop in which playing games is not possible Lol. I hope dell resolves this issue asap.
Also I already tried updating all the Alienware drivers and also tried uninstalling and reinstalling... but had no luck! Nothing changed
2wolffan
2 Posts
0
September 11th, 2022 03:00
Unfortunately a LOT of people are having this problem, since an update in either March or May. I'm on a G7 and have the same exact problem. Can't use the G-shift / Game-Shift feature (regardless of method) to fire up the internal fans easily anymore. Had to resort to a stupid desk fan, just to keep the computer from melting THROUGH said desk. Dell really needs to sort this out, because a lot of people are complaining about it, and could be ruining their laptops by running them too hot.
But to actually try and help, there was a set of new drivers for Alienware Command Center released on Sept. 9th. You can try checking your device on Dell's driver site. But I've tried this several times in the past few months, and it hasn't quite worked yet, so don't get your hopes up. I'm still currently in the process of trying to get this current update to work.
Dler
1 Message
0
March 14th, 2023 15:00
This method solved my problem, thanks,