G3 hinge broken

Question

Like so many others, I have a G3 less than a year old and the hinge broke. Has anyone had a satisfactory  outcome dealing with Dell to get this resolved?

DELL-Cares · Answer

We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.

G3 hinge broken

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