397

April 2nd, 2021 08:00

G5500 - Overheating

I went into the BIOS & disabled 'Intel Turbo Boost'. Now my machine runs 10-15 degrees cooler. 

I set up an Alienware thermal profile called 'Extra Cool' & set both fans to 100%. I changed the game profiles of my favorite games to use this new thermal profile when running.

Do NOT use a fan assisted cooling pad underneath the laptop. I managed to wreck the CPU fan doing this & had to replace it.

Even with the above changes I cannot game for more that 10-15 minutes when the sun is shining before I get the blue screen of death (thermal overload).

 

 

 

6 Operator

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4K Posts

April 2nd, 2021 09:00

Be sure that the latest BIOS 1.7.1 is installed.

"The ePSA diagnostics passes. I set it on cool mode for a while. Now I'm just using Google Chrome temperature is more than 80°C."
Intel states for the i7-10750H that the maximum TJunction temperature is 100°C. So 80°C is fine.

Review the following Dell article.

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