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February 10th, 2023 15:00

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hid-compliant touch screen

Inspiron 14 5410 2-in-1

Inspiron 14 5410 2-in-1

Hi there, My touchscreen has fully stopped working I tried to look for hid-compliant touch screen in device manager but isn't there can someone help Please.

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February 10th, 2023 16:00

In-warranty:  call Dell support.

Out of warranty:  start by checking to make sure the cable that runs between the display and system board is properly connected.

Service manual is here:

https://www.dell.com/support/home/en-us/product-support/product/inspiron-14-5410-2-in-1-laptop/docs

 

February 11th, 2023 01:00

f your touchscreen has stopped working, there are a few steps you can try to troubleshoot the issue:

  1. Restart your computer: A simple restart of your computer can sometimes resolve touch screen issues.

  2. Check for updates: Go to Windows Update and check for any available updates for your computer. Installing the latest updates can sometimes resolve touch screen issues.

  3. Disable and re-enable the touch screen: Go to Device Manager, find the HID-compliant touch screen device, right-click on it, select "Disable," and then right-click on it again and select "Enable."

  4. Uninstall and reinstall the touch screen driver: Go to Device Manager, find the HID-compliant touch screen device, right-click on it, select "Uninstall," and then restart the computer. Windows should automatically reinstall the driver after restarting.

  5. Perform a system restore: If the touch screen issue started after installing a new software or updating Windows, you can perform a system restore to undo these changes.

If these steps do not resolve the issue, it may be a hardware issue and you may need to take your computer to a repair shop for further assistance.

Or else you can visit nsslaptopservicecenter.com if you want to repair it after warranty, then will repair it without hurting your pocket.

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December 5th, 2024 07:44

@sonuprsd.nss​ 

There's no HID compliant touch screen in devmgmt and the BIOS shows touch screen option so probably is OS fail. I tried updating my win10 but still with the problem so maybe the reinstall of my OS will do!

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September 21st, 2025 03:21

@N-Mzouari​ did this work?

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