Unsolved

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104

June 15th, 2024 14:35

Hinge Flaw

bought my Inspiron in December 2022, Yesterday went to open the laptop and I heard a creaking sound. I have owned many laptops so I always open and close the very carefully. As I tied to open I could see the right hinge was exposed and was out of place. When I tried to slowly open the top it looked like it would crack the screen or at least the framing around the screen. I took the back off the laptop, (only way to free up the right hinge so I could open) got the hinge free enough I could open the laptop without cracking the screen but now the right hinge is completely disconnected. I have been a Dell client for 20 years but this may be the last Dell I buy.

COME ON DELL DO THE RIGHT THING ISSUE A RECALL AND FIX YOUR PRODUCT!!!!!

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11 Posts

June 15th, 2024 14:36

Barely 6 months out of warranty

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11 Posts

July 6th, 2024 23:28

still no word from Dell, guess it will be the last Dell I buy

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