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1 Rookie
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10 Posts
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381
March 9th, 2022 01:00
How to redownload touch driver.
A while back I was trying to repair my Inspiron 13 7000 series touchscreen but then uninstalled the driver and cannot find how to redownload it as it disappeared from HID in Device manager.
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U2CAMEB4ME
6 Operator
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6.2K Posts
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March 9th, 2022 02:00
Welcome to the Dell Community @cooljhon
To better assist you, the members and I need the exact model number of your laptop/desktop???
Power-on the system and start tapping the F2 key to enter System Setup.
Hold down the” Windows “key and tap the “R “key.
Then type msinfo32 and hit enter.
Best regards,
U2
PLEASE DO NOT POST ANY SERVICE TAGS!!!
cooljhon
1 Rookie
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10 Posts
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March 9th, 2022 03:00
What do I do next
cooljhon
1 Rookie
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10 Posts
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March 9th, 2022 03:00
also i reset the device before and that's when the touchscreen stopped working before i thought it was a good idea to uninstall it
U2CAMEB4ME
6 Operator
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6.2K Posts
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March 9th, 2022 04:00
@cooljhon
What is the exact model number???
Not the series but the exact model number.
Regards,
U2
cooljhon
1 Rookie
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10 Posts
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March 9th, 2022 08:00
Hi, i was doing some stuff and restored the touchscreen but i discovered that the screen being broken affected the touch screen but not the screen, so only half of it is working