Unsolved
6 Posts
0
2978
April 15th, 2020 11:00
Insp 7567 BIOS 1.11.0 with error DO NOT UPDATE
After updating my Dell 7567 to the latest recommended version (1.11.0) my notebook started to have problems, inconsistencies.
1- video error (artifacts on the screen)
2- audio error (sound with noise during the game)
3- freezes on windows (using original and updated windows 10 pro)
There is no channel to request support from Dell after an expired warranty, we are at the mercy of whatever you want.
They launch a defective BIOS, it does not report that there was an error or its probable solution.
Attached are two images of what happened (how sad it is to update a badly programmed BIOS)
No Events found!
Mary G
4 Operator
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20.1K Posts
0
April 15th, 2020 12:00
Did you try going back to previous bios? Check for older versions by clicking on the down arrow next to the bios download to see older versions.
feajdo15
6 Posts
1
April 16th, 2020 07:00
Yes, I already tried to return to 1.10.0!
But DELL blocked downgrade!
Jd619
1 Message
0
April 16th, 2020 17:00
I also update the bios to 1.11. The only issue i see now is that the intel hd 630card isnt able to run the stress test. Pc doctor closes and the test ends with “abnormal exit”
all other tests “pass”, including the nvidia 1050ti card test.
will a new bios update come soon, as it is even smart to update the bios? Its a newly acquired laptop and i noticed the “urgent” on dell’s support website, which is the inly reason why i did it.
feliperamaral
1 Message
0
May 17th, 2020 00:00
I have the same problem.
And I can't downgrade.
trxscoped
1 Message
0
July 2nd, 2020 10:00
I have the same issue dell needs to fix this it seems like almost every Inspiron bios update there is another bug that is worse Than the last bug
HanzoUnno
1 Message
0
July 23rd, 2020 05:00
Same problem here. someone have a solution? the system does not allow me to downgrade.
in53ktin
2 Posts
1
October 5th, 2020 17:00
I called today to Dell support and they told me that it was my fault to update the BIOS and I need to replace a part that it will cost me AUD$415 and it takes from 7 to 14 working days for the technical support come to my home, it’s unbelievable that they said “urgent” and then you need to pay to fix it.
@Anonymous