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April 19th, 2022 03:00
Inspiron 16 Plus Memory Upgrade Issue
Hello everyone,
I'm the proud owner of a new Inspiron 16 Plus 7610, 16GB RAM & 1TB SSD with the 3050 graphics. I've bought 2 x 16GB Corsair Vengance DDR4 3200MHz SODimms to upgrade the memory. But when I install them, the laptop refuses to boot.
When I installed I put the laptop into service mode. I've also tried disconnecting the battery, holding down the power switch for 30 seconds, removing & reinstalling the memory and reconnecting everything, but no good.
Replacing the original memory, all good again.
I've read that Dell laptops can be 'locked down' so they will only accept Dell memory - surely that's not true ?
This is a link to the RAM I bought : Corsair Vengeance 32GB DDR4 SODIMM 3200MHz Dual Laptop Memory Kit LN110599 - CMSX32GX4M2A3200C22 | SCAN UK
Anyone have any ideas what I could try ?
Thanks.
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ejn63
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April 19th, 2022 03:00
No, it's not true that only Dell RAM can be used (in fact, Dell makes no memory - there is no Dell RAM). However, high performance RAM generally fails to work because of its aggressive timing -- which you cannot adjust.
There are manufactures that certify RAM to work -- Kingston, Crucial and others -- in specific systems.
DELL-Cares
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April 19th, 2022 03:00
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.
Archbishop666
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April 19th, 2022 07:00
Thanks. I did order Crucial initially, but had a mail saying it was out of stock for 7-10 days so ordered the Corsair chips. I've had a PM from Dell support, they state that although the specs of the memory I bought are correct, that doesn't necessarily mean it will work. So I guess the lesson here is that if you want to upgrade the RAM in one of these laptops, go with a supplier who has verified that the RAM will work, going on the specs alone is not sufficient (weird as that may seem). I've now ordered RAM from Crucial, let's hope I have more luck with that (and also that I can return the Corsair RAM !).
Regards all.
Gargamel314
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95 Posts
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April 19th, 2022 12:00
Dell will be using proprietary memory in their DDR5 laptops coming out soon, but not this model. In fact, The memory that comes with it is Samsung brand - specifically, you want Samsung 16GB DDR4 3200MHz PC4-25600 SODIMM (2 16GB sticks for 32GB), you will want to find 8x2R RAM because a lot of time what is sold is 16x1R RAM that is slower (Dell cheaped out on the RAM for their newest laptops this time around). Or for 16GB of RAM you'd want 8GB 8x1R.
mio2
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October 15th, 2022 13:00
Inspiron 16 plus 7610 Ram Upgrade Experience
"MUST USE THE SAME BRAND/MODEL RAM SHIPPED FROM DELL OR CURRENTLY WORKING IN YOUR MACHINE"
(NOT WORKING)
RAM Module: Crucial - CT32G4SFD832A - 32GB Single DDR4 3200 MT/s CL22 SODIMM 260-Pin
Results: Would not get past POST, halted with black sceen. Went back to orignal RAM Module shipped with machine (Samsung), after POST there was a memory warning error in the BIOS but no further information. Note: I tried all the tricks such as installing one at a time, switching order, reseating, verified compatibility with Crucial, etc. (Feel free to chime in on what I missed here for the others to try as well)
(WORKING)
RAM Module: Samsung - M471A4G43AB1-CWE - 32GB DDR4 3200MHz PC4-25600 1.2V 2Rx8 260-Pin SODIMM
Results: Installed one chip at a time, passed POST (Initial POST boot time ~ 10-15 sec per chip/boot). I did not try reversing the order on this to see if chip order is an issue (seems that's kind of an old technology problem or an issue where motherboards are designed to share the memory bus for scaled down economic machines but I could be worng on this, technology is constatntly taking different approaches).
Conclusion: I read throughout forums some memory modules are tested different which can cause compatibility issues while others just have specific clock issues that make the chips not necessarily compatiable across the board.
Machine Info:
- Inspiron 16 plus 7610 (3 Fan Model)
- 11th Gen i7 - 11800H
- NVIDIA GeForce RTX 3060 6GB GDDR6
- 64GB RAM - ( 2 x Samsung - M471A4G43AB1-CWE)
Misc Machine Notes / Issues:
This machine had me worried at the start initially dealing with driver errors but after addressing the usual issues I see with these machines, it's been a great workhorse for a power business user like myself
Only real issues I have:
- Sound Crackly with Static (seems to be consistent with Dell from all my Dell laptop experience). Updated to the Realtek High Def Audio Driver but very little correction. To date I've isolated this to software equalizer issues which must be embedded because if you try any free equalizers from the microsoft store you can remove the static but it's just not feasible to do this for every song.
- USB Ports are so tight it's almost scary because you are constatnly feeling like you're putting the connector in backwards but you are not.
- Keyboard has a warped look to it, you can see the bulge from bending inside (I've seen this on other Dell models as well but not really an issue)
In the end here, big shout out to all those that take the time to post in the community, it was the colletion of posts that lead me to realizing this solution to try.
Hope this helps everyone!
PhaKuDi
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August 5th, 2023 10:00
I had the same issue while upgrading from 2x8GB Kingston modules to 2x16GB DDR4 Crucial ones. The one module at a time suggested on most threads worked for me but, only when I completely reset the CMOS at every module insertion by disconnecting the battery for 5+minutes.