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March 16th, 2020 22:00

Inspiron 17 3793 doesnt support windows hello face?

I bought a new Inspiron 17 3793 this week, and just noticed it seems doesnt support Windows Hello face? That's a surprise. is it by design (because the camera is not good enough) or it's just my issue (missing drivers/updates/etc?). anyone has any ideas?

 
 

windows hello face.png

 

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20.1K Posts

March 17th, 2020 11:00

The camera on your model is not compatible with Hello. Only high end models have that camera. See-

https://www.microsoft.com/en-us/windows/view-all-devices?col=windowshello

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