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1 Rookie

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7 Posts

355

October 5th, 2020 07:00

Inspiron 7577 won't shut down completely

i noticed some older posts about this issue... but i just experienced it a few weeks ago... been using my laptop for over a year now... and just had the problem recently and i dont know what caused it...

when i shut down, the keyboard is lights are still on and i have to manually press the power button for a few seconds for it to turn off...

any ideas on what to do? does my problem have anything to do with updating my Windows 10

4 Operator

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5.6K Posts

October 5th, 2020 07:00

Is Fast Boot turned off?

Is there a Windows update that needs to complete?

1 Rookie

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7 Posts

October 5th, 2020 17:00

i dont have any pending updates on my Windows 10... and SupportAssist also says i dont need any new updates...

 

Screenshot (5).png

is that the fast startup?

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