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November 7th, 2021 03:00

Inspiron G5 5590, BIOS 1.17.1 failed, link broken, #2

I'm currently using BIOS v 1.16 from Dell.

A new BIOS update showed up in both Dell Update and SUpport Assist today, but i couldn't download it and install it. Status is "failed".

Can't find this BIOS on the Dell website either.

Here goes the Dell Update and Support Assist prints from this operation:

Bios update showing in dell updateBios update showing in dell update

 

Bios update showing in support assistBios update showing in support assist

 

Broken link errorBroken link error

 

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55 Posts

November 13th, 2021 00:00

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November 7th, 2021 03:00

Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.

November 7th, 2021 20:00

I am having the same exact problem. I have been on with someone from SupportAssist for over 2 hours and it won't update. They have had me try to download it and install in manually multiple times and it still won't work.

1 Message

November 8th, 2021 07:00

I too have the same problem with my Dell G5 5590 and G7 7590/7790 System BIOS v 1.17.1 will not download using both direct download from Dell site, nor from Dell assist.  Shows download failed

9 Posts

November 9th, 2021 00:00

I have the same problem as well, my keyboard backlight has stopped working, I was hoping that if I update to the latest BIOS it would fix it, but I couldn't.

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