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7 Posts
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698
November 6th, 2021 20:00
Inspiron G5 5590, BIOS 1.17.1 failed, link broken
I'm currently using BIOS v 1.16 from Dell. A new BIOS update showed up in both Dell Update and SupportAssist today, but I couldn't download it and install it. Status is "failed". Can't find this BIOS in the Dell website either.
Here goes the Dell Update and SupportAssist prints from this operation:
support assist fail message
support assist info on BIOS upgrade
No Events found!



tentaculo
7 Posts
0
November 6th, 2021 21:00
Hello. Thanks for your quick reply. How can i start a private message with you? Cheers.
Edit: i think i found the private message option now. Sent you a message. Thanks
DELL-Cares
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November 6th, 2021 21:00
Hello, I see you are looking for technical assistance. If you need our help, you can start a private message with us and we will be happy to assist you.
tentaculo
7 Posts
0
November 7th, 2021 12:00
Ok, so.. from what i have found online, the update file is still not in the Dell servers yet for download, even tho the message about the critical update shows up in the Dell Update and in the Support Assist software.
I suppose we wait a bit more until the file gets into the Dell server.
Will try again later this week.