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March 11th, 2020 03:00

Integrated Webcam not working for Inspiron 7570 Windows 10

Hi, I have a Dell Inspiron 7570 and recently my itegrated webcam stopped working. It even disappeared from the devices...

Screenshot (1).pngScreenshot (2).png

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September 15th, 2020 13:00

I have the same exact thing on the same exact computer. I never used it or had a need to use it prior to the pandemic and dell wants $250 to look at it. People all over the internet have the same issue and no one has been able to solve it. Dell refuses to acknowledge it at all. I will never buy another dell. Anyway have you had any luck? if so can you share and I will do the same. I may just buy an external camera which makes me even more angry, but I wont give more money to dell.

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415 Posts

September 15th, 2020 14:00

any camera entry in device manager after you click view >show hidden devices in device manager. may give you a clue as to what's happening if there's an error message present about the camera.

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January 22nd, 2024 00:25

I had this same error pop up, an absolute nightmare!

Method 1: You can check for the camera driver by going to Start>Device Manager>View>Show Hidden Devices and then updating by right-clicking, if available.

Method 2: I accidentally uninstalled my integrated camera driver and wouldn't let me install it back when going to Action>Scan For Hardware Changes, so I installed the driver through Dell support.

https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=8x9xj.

Here's the link, just download the driver and install the exe. Follow the instructions and make sure to restart your computer when you are given the option in the exe. file. I had to do this a couple of times and the 2nd time I was able to get my integrated camera driver back in the Device Manager and working with the camera app. Hope this helps anyone with the same issue. ;)

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