1 Rookie
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5 Posts
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1198
December 22nd, 2021 23:00
Intel Platform Trusted Technology is missing from Security tab in the BIOS
I using Inspiron 3558, Intel i3-4005 1.70 GHz and 8 GB of RAM. It's a 6 years old laptop.
I wanna to enable TPM but the Intel Platform Trusted Technology in the Security tab is missing.
Maybe someone can help me!
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JOcean
11 Legend
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12.6K Posts
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69.5K Points
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December 23rd, 2021 17:00
PTT was released by Intel in 2014 and your CPU was released in Q3 of 2013. It is possible that your CPU does not have PTT capabilities and judging by this spec sheet at the Intel site I see no reference to PTT.
ejn63
12 Elder
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31K Posts
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153.7K Points
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December 23rd, 2021 17:00
There is no mention of PTT on your CPU
https://www.intel.com/content/www/us/en/products/sku/75105/intel-core-i34005u-processor-3m-cache-1-70-ghz/specifications.html
and even if PTT support exists, the CPU is four generations too old to have Windows 11 support.
If your goal is Windows 11, it's time to start shopping for a new system.
DELL-Cares
Moderator
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27.6K Posts
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148 Points
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December 23rd, 2021 17:00
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.
My issues when I uses DELL
1 Rookie
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5 Posts
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December 23rd, 2021 19:00
I want a bitlocker and some security features. I really hate Windows 11 lol.
Why Intel i5-2400 3.10 GHz is older but it have TPM ?
ejn63
12 Elder
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31K Posts
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153.7K Points
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December 24th, 2021 04:00
TPM was initially a feature largely of business systems. It's very possible that an older business system (or XPS) had a TPM, while a newer entry-level consumer grade system like the Inspiron 3558 does not.