4 Operator

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6.2K Posts

November 12th, 2019 17:00

Welcome to the Dell Community  @radekdayuanbao 

To better assist you, the members would need the exact model number of your laptop/desktop???

Identify your Dell:

https://www.dell.com/support/contents/us/en/04/category/product-support/self-support-knowledgebase/locate-service-tag?dgc=SM&cid=226210&lid=spr2429124398&linkId=69606563

Best regards,

U2

PLEASE DO NOT POST ANY SERVICE TAGS!!!

4 Operator

 • 

6.2K Posts

November 12th, 2019 17:00

@radekdayuanbao 

Do you know if you have Intel Optane Memory installed???

Regards,

U2

1 Rookie

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5 Posts

November 13th, 2019 07:00

IMG_20191113_160827.jpg

it's a Dell precision 4800. 3 weeks ago I changed HD drive. I had that  optane installed. I removed it but nothing has changed. 

1 Rookie

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5 Posts

November 13th, 2019 08:00

i  just tried to reinstall windows 10 but there seems to be something wrong with the  drive  

IMG_20191113_172345.jpg

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