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February 14th, 2021 08:00
Keyboard capture slow (Windows 10)
Hello,
I've some issue with my keyboard capture when I write there are some lettre that aren't not print (on all application even chrome) and I need to stay long press to get the key.
I think that is due to a software because when I restart my computer there is no lag during the few first hours. And when I start the keyboard troubleshooting(when there is the issue) all my key are well detected. And this problem occur especially when I have some program running (like Godot or VSCode) but all programs that run are inflicted by this issue and the issue disaear after several minutes/hours or when I restart y computer. Also I have verified the task manager and I've no suspicious programs or high consumption software. And when I connect another keyboard through USB I have no issue. And all driver are up to date same for windows.
I've an Inspiron 3793 that is 1.5 years old (but I have the issue since the first month) all the pc work well (I have also installed linux and I never got this issue on linux).
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AdrianG001
6 Operator
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4K Posts
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February 15th, 2021 02:00
Step 1: Press the Windows key + R together on your keyboard > Run command > type control keyboard in the run box > Enter.
Step 2: In the Keyboard Properties > Speed tab > Character Repeat > Repeat Rate > move the slider to towards fast.
Click on Apply > OK.
Try again and see if it works.
This method should fix the keyboard working very slow in your Windows 10 PC.
DELL-Cares
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February 15th, 2021 02:00
We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.
Sachatte
1 Rookie
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2 Posts
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February 15th, 2021 06:00
Hello,
It's not the repeat key that didn't work.
When I press a key there is a long time before I see the key print on the text file(or whatever other software)
DELL-Cares
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February 15th, 2021 06:00
Thank you for the information. Our records indicate that your system warranty has expired. You could reach out to our support team for Home Users at: https://dell.to/2N0CfKY Notice any discrepancy? You could check your warranty at: https://dell.to/2N0Cgi0 For diagnostics, support articles, driver downloads, and other self-help resources, you may check out our support portal: https://dell.to/37hjMR5