Check the system with the adapter only and the battery only and see if it powers on. Check if any of the leds come on atleast for a second or two before it goes off. Is the light on the adapter on when connected to the system? Check if the adapter light is on / flashing / goes off when connected to the system. Check with another adapter if possible.
Remove the RAM modules and check if the system powers on. Remove the HDD cable and ODD and check if it works. Again, see if any leds come on atleast for a second or two.
If there are no lights, then I would suspect the motherboard might have failed and probably requires replacement.
If there is no warranty, we can help setup a paid service call depending on your region.
AdrianG001
4 Operator
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4K Posts
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July 2nd, 2022 00:00
Check the system with the adapter only and the battery only and see if it powers on. Check if any of the leds come on atleast for a second or two before it goes off. Is the light on the adapter on when connected to the system? Check if the adapter light is on / flashing / goes off when connected to the system. Check with another adapter if possible.
Remove the RAM modules and check if the system powers on. Remove the HDD cable and ODD and check if it works. Again, see if any leds come on atleast for a second or two.
If there are no lights, then I would suspect the motherboard might have failed and probably requires replacement.
If there is no warranty, we can help setup a paid service call depending on your region.
filbert
4 Operator
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1.8K Posts
0
June 26th, 2022 18:00
Unplug it. Remove the battery. Stand it or lean it on its edge and let it drain and dry out for some days before trying to restart it.
DELL-Cares
Moderator
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27.5K Posts
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June 26th, 2022 18:00
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