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11498
October 2nd, 2021 23:00
Lost Receiver for WK118 wireless mouse and keyboard
Lost Receiver for WK118 wireless mouse and keyboard, please suggest.
Thank You!
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1 Rookie
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1 Message
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11498
October 2nd, 2021 23:00
Lost Receiver for WK118 wireless mouse and keyboard, please suggest.
Thank You!
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DELL-Nat M
Community Manager
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3.4K Posts
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August 4th, 2025 21:03
Hi all,
If you've lost the USB receiver for your Dell WK118 wireless mouse and keyboard, here's what you need to know, and what you can do next.
The Receiver Is Not Replaceable
The WK118 set uses a proprietary paired USB dongle, which means:
What You Can Do
1. Contact Dell Support: If your device is under warranty or part of a business or corporate purchase, Dell might be able to assist with a replacement set.
2. Replace the Set: If support cannot provide a replacement, the recommended solution is to purchase a new Dell wireless keyboard and mouse combo.
3. About Universal Receivers: At this time, the WK118 does not support Dell Universal Receiver technology.
-------------------------
However, if you're searching for help with a different Dell wireless keyboard or mouse, some models do support Universal Receiver pairing. These allow multiple compatible Dell devices to connect to a single receiver and offer more flexibility in case of loss.
(edited)
XPS_Man
5 Practitioner
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2.4K Posts
0
October 3rd, 2021 04:00
These dongles are hardcoded to work as a Brother sister pair.
So a no go for you.
SrikanthPittala1004
1 Message
0
August 28th, 2022 06:00
How would i connect with Universal receiver, Model No - WK118.
I am trying to connect with MW126 Wireless mouse and my old keyboard, which i lost the USB receiver (Brother/Sister).
Please help me on this.
Regards,
Srikanth Pittala
XPS_Man
5 Practitioner
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2.4K Posts
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August 28th, 2022 23:00
only manufacturer can provide the dongle.
If you lost it than contact Manufacturer. Else the Keyboard and mouse are Useless
meerasatyan
1 Message
1
May 24th, 2023 22:00
Nothing can be done. Just throw the keyboard and mouse out of the window and relax.
Dell will not give the wireless dongle of mouse and keyboard for domestic consumers.
It will give only give for companies. That is their policy
Though their product is sold in every petty shops in the consumer market, they don't care.
I tried very hard to get a replacement for the lost dongle but failed in vain. The customer care said I needed a company MAIL ID and GST number to buy it.
How is this possible for a ordinary consumer.
JAY MUNGRA
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April 14th, 2024 11:34
Lalit ..
1 Rookie
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1 Message
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May 20th, 2024 07:59
Mirza imran baig
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1 Message
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July 7th, 2024 07:04
Lost Receiver for WK118 wireless mouse and keyboard, please suggest.
Thank You! my no <Private data removed from public view. DELL-Admin>
(edited)
Nam Le Trung
1 Rookie
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1 Message
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December 13th, 2024 11:35
I have lost my usb to the WK118 what shall I do now
Harivdas
1 Rookie
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1 Message
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April 10th, 2025 13:49
Dear Sirs
I have a dell Keyboard WK118 USB receiver missing.
CN-01WTT4-LO300-86M-K2JH-A00
DP/N 01WTT4
PLEASE HELP
aryansheoran205
1 Rookie
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1 Message
0
August 29th, 2025 06:17
@DELL-Nat M I need WK118 connector please provide
I will pay the amount for the connector
please