Considering the age of the drive (a Google search shows it could be around 8-10 years old) it may very well be that the drive is showing it's age. You did not specify the exact model number of your system so it's hard to pinpoint the HDD date. Sometimes a media test failure is due to the drive not being first in the BIOS boot order. I would run Dell diagnostics (tap F12 immediately at boot) and watch for any errors.
Dear J, F12 shows the hard drive is first in the boot order. When I ran Diagnostics, it showed no problems. I ran the hard drive test twice. I had also run a program called CrystalDiskInfo, which showed no hard drive problem. Here is the computer info you wanted.
JOcean, Dell Community 250122 Create System Recovery Media
Dear JOcean, because of this possible hard drive failure, I did a back up of the hard drive. But in the inspiron-15r-n5110_setup guide_en-us.pdf it states on pg 10 I should create system recovery media "...USB key with a minimum capacity of 8 GB...".
When I insert the USB it tells me it is not in NTSF format and can't be used.
Apparently the instructions are the same instructions for Win 7. How can I create create system recovery media on this computer with Win 10?
This system never shipped with (or supported) Windows 10 at all -- there is no Dell recovery for Windows 10 on it.
The best you're going to be able to do is a clean install of Windows 10 (if it's on the system now and activated, the new install will automatically activate on connection to the Internet).
Dear 7 Thorium, I bought the refurbished computer online, with Win 10 installed. To the best of my knowledge it is a registered copy. I have never had any indication otherwise.
Let's get back to my question as to how to create system recovery media. Please give me more information. JC
There is no Dell recovery media for windows 10 on this system. You can create it using the Microsoft media creation tool (link below).
Be sure your hard drive tools did a full media scan - - from the sound of it, the drive has developed bad sectors. If so, it needs to be replaced (not a trivial task on this model -- second link).
Dear 7 Thorium, sorry it took so long to get back to you. The problem has disappeared. I have run CrystalDiskInfo several times with no problems showing. I also used the F12 procedure with no problems showing. I will try to use Microsoft media creation tool you mentioned. thanks JC
JOcean
9 Legend
•
12.6K Posts
0
January 24th, 2022 08:00
Considering the age of the drive (a Google search shows it could be around 8-10 years old) it may very well be that the drive is showing it's age. You did not specify the exact model number of your system so it's hard to pinpoint the HDD date. Sometimes a media test failure is due to the drive not being first in the BIOS boot order. I would run Dell diagnostics (tap F12 immediately at boot) and watch for any errors.
ejn63
10 Elder
•
30.7K Posts
0
January 25th, 2022 08:00
"Create windows installation media", here
https://www.microsoft.com/en-us/software-download/windows10
coppens2
1 Rookie
•
9 Posts
0
January 25th, 2022 08:00
JOcean Dell Community 250122 F12 Diagnostics
Dear J, F12 shows the hard drive is first in the boot order. When I ran Diagnostics, it showed no problems. I ran the hard drive test twice. I had also run a program called CrystalDiskInfo, which showed no hard drive problem. Here is the computer info you wanted.
Inspiron N5110
coppens2
1 Rookie
•
9 Posts
0
January 25th, 2022 08:00
JOcean, Dell Community 250122 Create System Recovery Media
Dear JOcean, because of this possible hard drive failure, I did a back up of the hard drive. But in the inspiron-15r-n5110_setup guide_en-us.pdf it states on pg 10 I should create system recovery media "...USB key with a minimum capacity of 8 GB...".
When I insert the USB it tells me it is not in NTSF format and can't be used.
Apparently the instructions are the same instructions for Win 7. How can I create create system recovery media on this computer with Win 10?
ejn63
10 Elder
•
30.7K Posts
0
January 25th, 2022 09:00
This system never shipped with (or supported) Windows 10 at all -- there is no Dell recovery for Windows 10 on it.
The best you're going to be able to do is a clean install of Windows 10 (if it's on the system now and activated, the new install will automatically activate on connection to the Internet).
coppens2
1 Rookie
•
9 Posts
0
January 25th, 2022 09:00
Dear 7 Thorium, I think 'Create windows installation media' is different from 'Create System Recovery Media".
coppens2
1 Rookie
•
9 Posts
0
February 2nd, 2022 09:00
Dear 7 Thorium, I bought the refurbished computer online, with Win 10 installed. To the best of my knowledge it is a registered copy. I have never had any indication otherwise.
Let's get back to my question as to how to create system recovery media. Please give me more information. JC
ejn63
10 Elder
•
30.7K Posts
0
February 2nd, 2022 09:00
There is no Dell recovery media for windows 10 on this system. You can create it using the Microsoft media creation tool (link below).
Be sure your hard drive tools did a full media scan - - from the sound of it, the drive has developed bad sectors. If so, it needs to be replaced (not a trivial task on this model -- second link).
https://support.microsoft.com/en-us/windows/create-installation-media-for-windows-99a58364-8c02-206f-aa6f-40c3b507420d
https://www.youtube.com/watch?v=c0OM7cothHU&ab_channel=JoshJ5Hawk
coppens2
1 Rookie
•
9 Posts
0
February 26th, 2022 08:00
Dear 7 Thorium, sorry it took so long to get back to you. The problem has disappeared. I have run CrystalDiskInfo several times with no problems showing. I also used the F12 procedure with no problems showing. I will try to use Microsoft media creation tool you mentioned. thanks JC