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May 18th, 2024 19:31

Memory error occurred

It keeps shutting down while I’m working and when I try to the login or open it again. It shows “Alert! Memory error occurred.” I tried to diagnostics with available option in it and report was saying that it passed all the test. But the problem is still going on. 



16.8K Posts

May 21st, 2024 11:49

To receive assistance from Dell chat support, they need to verify the warranty status and ownership. Then you must troubleshoot with them.  Click the "Get Help Now" icon on the right to start a live chat session. If already out of warranty, click here for the Dell out of warranty offering.

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14 Posts

May 23rd, 2024 23:29

You can try to remove 1 of the memory (if you have 2) to see if that helps. Then you'll be able to tell which component is causing the issue. 
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