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June 18th, 2019 10:00
Mouse click issue
I have Inspiron 15 7000 Gaming Series -7577 laptop ( windows 10)
I use Bluetooth mouse for my graphic work. I have started noticing, after few minutes of use, on click of the mouse the object I clicked starts shifting automatically untill I press escape. Even if I use touchpad click same happens.
I also noticed similar issue while using excel sheet, page starts scrolling horizontally automatically untill I press escape.
Please help
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AdrianG001
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June 24th, 2019 05:00
Did you check if the touchpad is stuck? have you disabled the touchpad and check if the scrolling continues?
Have you attempted to try with an alternate mouse to check if that works?
If you haven't, Please attempt using an alternate/external mouse.
(If that works when the touchpad is disabled on Synaptic software, it would mean that it's a touchpad failure,
However, if the external mouse doesn't work either, it could be a software/driver issue).
Uninstall and reinstall the drivers for your mouse:
Go to the Device Manager and select your mouse. Uninstall it and then restart your computer orDuring restart, your mouse driver will automatically be reinstalled.
1. Click on Start and type ‘Device Manager’.
2. Click Device Manager.
3. Click + sign next to Mouse.
4. Right-click on mouse entry and choose "uninstall".
5. Restart your computer.
Regards,
Adrian