First, provide the exact model of the laptop.

Press Windows key + r to open run then type msinfo32 in run then press enter.

On the new window, note of System model then share it here so I can check the Dell website for the touchpad driver.

Next, try to uninstall the touchpad driver in device manager.

Open device manager by right-clicking the Windows logo then click device manager.

Next, double-click Human interface devices to expand it. Check if you can see the touchpad driver there. If you see it, then right-click your touchpad driver then click uninstall device then reboot the laptop so Windows can reinstall it.

if you don't see it there, double-click mice and other pointing device then do the exact step to uninstall it.

Update me on this issue.

Well I will suggest to update your touchpad driver it can fix the issue. You can update the driver manually by going in the device manager or you can also update it automatically as well by using a good driver updater software or tool.

You and everyone else who bought this piece of junk has had the same problems. 

There is no fix. Dell is incapable of fixing it - they replaced my track pad 4 times and even replaced the motherboard. The problem just came back again and again and again. The problem of course is that it is a Dell, and by that I mean it is a cheap, defective piece of garbage, because that is what Dell has come to be known for producing. Garbage. Full stop. 

When I call it "cheap", I don't mean they're cheap for the buyer. Mine cost me over $1500. What I mean is that Dell uses the cheapest junk Chinese components they can find, and it shows because what they end up selling are defective, unfixable computers. 

Your warranty is up, so you will get no help from Dell. Your best bet is to use an external mouse, which might work and might not. In the future, don't buy another Dell. After fighting with them for 10 months and after herculean effort on my part, I finally got them to replace my defective 7610 with the 7620, which has the exact same problems. 

Dell likes to pretend it is a software problem. But it isn't. Updating your drivers won't fix it. Updating your bios won't fix it. It isn't a windows software problem. 

It is a Dell hardware problem. 

So to summarize: 

• Dell is garbage
• Dell can't fix the defect
• Dell can't fix your laptop
• Nobody else can fix your laptop either
• An enormous number of people who bought the 7610 are now stuck with defective, almost completely unusable laptops. 
• The 7620 has the same defects
• Never buy Dell

Looks like Dell deleted my reply because they don't like having the truth exposed about their garbage hardware. So here it is again: 

You and everyone else who bought this piece of junk has had the same problems. 

There is no fix. Dell is incapable of fixing it - they replaced my track pad 4 times and even replaced the motherboard. The problem just came back again and again and again. The problem of course is that it is a Dell, and by that I mean it is a cheap, defective piece of garbage, because that is what Dell has come to be known for producing. Garbage. Full stop. 

When I call it "cheap", I don't mean they're cheap for the buyer. Mine cost me over $1500. What I mean is that Dell uses the cheapest junk Chinese components they can find, and it shows because what they end up selling are defective, unfixable computers. 

Your warranty is up, so you will get no help from Dell. Your best bet is to use an external mouse, which might work and might not. In the future, don't buy another Dell. After fighting with them for 10 months and after herculean effort on my part, I finally got them to replace my defective 7610 with the 7620, which has the exact same problems. 

Dell likes to pretend it's a software problem, but it isn't. Updating your drivers won't fix it. Updating your bios won't fix it. It has nothing to do with Windows. It is a Dell hardware problem. 

So to summarize: 

• Dell is garbage
• Dell can't fix the defect
• Dell can't fix your laptop
• Nobody else can fix your laptop either
• An enormous number of people who bought the 7610 are now stuck with defective, almost completely unusable laptops. 
• The 7620 has the same defects
• Never buy Dell

Hi AdrianG001,

Thanks for your suggestions. My Dell laptop model is Inspiron 16 7610 laptop and I have already tried the suggestions you have suggested but they didn't work!

Mouse and touchpad drivers are updated as well. Currently, I am using an external mouse and that doesn't dance!!

Thanks GauravSyst,

I have an updated driver and mouse already in my system! Don't now exactly why this problem arises..

Pjit

Dell keeps deleting my response to you because they're dirtbags, so I sent you a PM. 

You and everyone else who bought this piece of junk has had the same problems. 

There is no fix. Dell is incapable of fixing it - they replaced my track pad 4 times and even replaced the motherboard. The problem just came back again and again and again. The problem of course is that it is a Dell, and by that I mean it is a cheap, defective piece of garbage, because that is what Dell has come to be known for producing. Garbage. Full stop. 

When I call it "cheap", I don't mean they're cheap for the buyer. Mine cost me over $1500. What I mean is that Dell uses the cheapest junk Chinese components they can find, and it shows because what they end up selling are defective, unfixable computers. 

Your warranty is up, so you will get no help from Dell. Your best bet is to use an external mouse, which might work and might not. In the future, don't buy another Dell. After fighting with them for 10 months and after herculean effort on my part, I finally got them to replace my defective 7610 with the 7620, which has the exact same problems. 

Dell likes to pretend it's a software problem, but it isn't. Updating your drivers won't fix it. Updating your bios won't fix it. It has nothing to do with Windows. It is a Dell hardware problem. 

So to summarize: 

• Dell is garbage
• Dell can't fix the defect
• Nobody else can fix your laptop either
• An enormous number of people who bought the 7610 are now stuck with defective, almost completely unusable laptops. 
• The 7620 has the same defects
• Never buy Dell

You and everyone else who bought this piece of junk has had the same problems. 

There is no fix. Dell is incapable of fixing it - they replaced my track pad 4 times and even replaced the motherboard. The problem just came back again and again and again. The problem of course is that it is a Dell, and by that I mean it is a cheap, defective piece of garbage, because that is what Dell has come to be known for producing. Garbage. Full stop. 

When I call it "cheap", I don't mean they're cheap for the buyer. Mine cost me over $1500. What I mean is that Dell uses the cheapest junk Chinese components they can find, and it shows because what they end up selling are defective, unfixable computers. 

Your warranty is up, so you will get no help from Dell. Your best bet is to use an external mouse, which might work and might not. In the future, don't buy another Dell. After fighting with them for 10 months and after herculean effort on my part, I finally got them to replace my defective 7610 with the 7620, which has the exact same problems. 

Dell likes to pretend it's a software problem, but it isn't. Updating your drivers won't fix it. Updating your bios won't fix it. It has nothing to do with Windows. It is a Dell hardware problem. 

So to summarize: 

• Dell is garbage
• Dell can't fix the defect
• Dell can't fix your laptop
• Nobody else can fix your laptop either
• An enormous number of people who bought the 7610 are now stuck with defective, almost completely unusable laptops. 
• The 7620 has the same defects
• Never buy Dell